Privacy policy
At From Drab to Fab, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Contact Details: Name, shipping address, billing address, phone number, and email address.
Order Information: Products ordered, order value, and payment details necessary to process your order.
Payment Information: Payments are processed securely through trusted third-party payment providers. We do not store your full payment card information.
Technical Data: IP address, browser type, device information, operating system, referral sources, and website usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate regarding orders, inquiries, or customer support requests
- Improve and personalize your shopping experience
- Send order confirmations, shipping notifications, and other transactional communications
- Prevent fraud, unauthorized transactions, and security risks
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Payment processing providers
- Shipping and delivery partners
- Website hosting, analytics, and customer service providers
- Government authorities or legal entities when required by law
4. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You can modify your browser settings to disable cookies if desired.
6. Security of Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
7. Your Rights and Choices
You may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information where permitted by law
- Opt out of marketing communications
To exercise these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Information
Business Name: From Drab to Fab
Address:
504 1/2 Route 6 Scranton Carbondale Hwy
Mayfield, PA 18433, United States
Email: shiloh.richner@yahoo.com
Phone: +1 570-687-7779
Customer Service Hours
Thursday–Friday: 10:00 AM – 4:00 PM
Saturday–Sunday: 10:00 AM – 2:00 PM
Monday–Wednesday: Closed
Response Time
Our customer support team strives to respond to all inquiries within 24–48 business hours.