Shipping Policy
At From Drab to Fab, we are committed to delivering quality furniture and home furnishings safely and efficiently. Every order is carefully prepared and shipped through trusted carriers to ensure a reliable delivery experience. Our goal is to make the shipping process simple, transparent, and hassle-free for every customer.
Order Processing Time
All orders are processed within 1–2 business days. Orders placed after business hours or on non-business days will be processed on the next available business day.
Please note that orders are not processed or shipped when the store is closed.
Shipping Time & Delivery Estimates
Once your order has been processed and shipped, estimated delivery times are as follows:
Transit Time: 3–7 Business Days
Total Delivery Time: 4–9 Business Days (Processing + Transit)
Delivery times may vary depending on your location, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Location
We currently ship to customers throughout the United States.
At this time, we do not offer international shipping.
Shipping Charges
We strive to keep shipping costs affordable. Shipping fees, if applicable, will be displayed during checkout before your order is completed.
Any available free shipping promotions will be clearly indicated on our website.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information.
You can use the tracking number provided to monitor the status of your shipment directly through the carrier.
If you do not receive tracking information within 2 business days after placing your order, please contact us.
Delivery Issues or Delays
If your package is significantly delayed, lost, or marked as delivered but has not been received, please contact our customer support team as soon as possible.
We will work with the shipping carrier to help resolve the issue.
Damaged Shipments
If your order arrives damaged, please:
- Take clear photos of the damaged item and packaging
- Contact us within 7 days of delivery
- Include your order number and photos when reaching out
Providing photos helps us process replacement or refund requests more quickly.
Incorrect Shipping Address
Please carefully review your shipping address before submitting your order.
We are not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, contact us immediately. Address changes may only be possible before the order has been shipped.
Contact Information
Business Name: From Drab to Fab
Address:
504 1/2 Route 6 Scranton Carbondale Hwy
Mayfield, PA 18433, United States
Email: shiloh.richner@yahoo.com
Phone: +1 570-687-7779
Customer Service Hours
Thursday–Friday: 10:00 AM – 4:00 PM
Saturday–Sunday: 10:00 AM – 2:00 PM
Monday–Wednesday: Closed
Response Time
Our customer support team strives to respond to all inquiries within 24–48 business hours.